Internal Revenue Service is updating its authentication process for
users in October. E-services accounts will gain an extra layer of
protection through a stronger identity verification process, mostly
through the new Secure Access platform.
update, which has a target date of Oct. 24, will require users to
revalidate their identity in order to maintain e-services access. After
the update, users will automatically be taken through the new
verification steps to get their account up to speed. From there, the new
login will require the normal username and password, as well as a code
sent to the user’s mobile phone.
anticipation of the need for assistance with the process, the IRS is
adding additional assistors to the Help Desk beginning on the 24th. The
assistors can also attempt to complete validation by phone, sending out
the new activation code by mail.
More information about the changes can be found at the IRS website.